D-Tools Payments Platform Processing Agreement

Updated: May 07, 2024

This Payment Processing Agreement, effective as of the date of final acceptance ("Effective Date"), is entered into by and between D-Tools, Inc. (“Platform"), and D-Tools Cloud Subscriber ("Merchant").

1. Processing Services

In addition to its core services offering, Platform offers embedded payments processing services, which includes credit card, debit card, ACH, and other payment processing services, as may be offered from time-to-time (collectively the "Processing Services").

2. Fees and Taxes

Related to the Processing Services, Platform will charge Merchant according to the fees listed below ("Processing Fees"). All Processing Fees payable under this agreement are exclusive of taxes.

Card Processing - Applies to all card transactions

• ​Free Solo Plan
  • ​Card Transaction (Visa, MC, Discover) Volume Fee: 3.50%
  • ​Card Transaction (American Express) Volume Fee: 3.50%
  • ​Card Transaction Fee: $0.30
• ​All Other Plans
  • ​Card Transaction (Visa, MC, Discover) Volume Fee: 2.95%
  • ​Card Transaction (American Express) Volume Fee: 3.50%
  • ​Card Transaction Fee: $0.30

ACH/Plaid ACH Processing - Applies to all ACH Transactions

• ​ACH Transaction Volume Fee: 1% with $25 CAP (all plans)
• ​ACH Transaction Fee: $0.30 (all plans)

Ancillary Fees

• ​Chargeback, Dispute, or ACH Return: $25.00 (all plans)

3. Fair Use Policy

Platform may increase the Transaction Volume Fee or Transaction Per Item Fee if Merchant's:

• ​(a) American Express credit card payment dollar volume exceeds twenty percent (20%);
• ​(b) corporate credit card payment volume exceeds ten percent (10%) of total monthly credit card payments; or
• ​(c) credit card payments for transaction amounts greater than one thousand dollars ($1,000.00) exceeds three percent (3%) of total monthly credit card payments.

Such increases shall become effective only after Platform has provided Merchant written notice setting forth the changes.

4. Processing Terms and Conditions

By using the Processing Services, Merchant agrees to the Processing Terms and Conditions available at https://legal.rainforestpay.com/processingterms, which may be amended at any time on notice.

5. Term

The term of the Payment Processing Agreement begins on the Effective Date and continues until terminated by either party.

IN WITNESS WHEREOF, the parties hereto have executed this Payment Processing Agreement by their duly authorized officers or representatives as of the date first set forth above.

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Acceptance of the Terms

You must be of legal age to enter into a binding agreement in order to accept the Terms. If you do not agree to the General Terms, do not use any of our Services. If you agree to the General Terms and do not agree to any Service Specific Terms, do not use the corresponding Service. You can accept the Terms by checking a checkbox or clicking on a button indicating your acceptance of the terms or by actually using the Services.

Description of Service

We provide an array of services for online collaboration and workflow management including catalog, quote engine, presentation tools, customer relationship management application, drawing creation and management, project management and service management, and payment collection application ("Service" or "Services"). You may use the Services for your personal and business use or for internal business purpose in the organization that you represent. You may connect to the Services using any Internet browser supported by the Services. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services. You can create and edit content with your user account and if you choose to do so, you can publish and share such content.

Subscription to Beta Service

We may offer certain Services as closed or open beta services ("Beta Service" or “Beta Services”) for the purpose of testing and evaluation. You agree that we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We will be the sole judge of the success of such testing and the decision, if any, to offer the Beta Services as commercial services. You will be under no obligation to acquire a subscription to use any paid Service as a result of your subscription to any Beta Service. We reserve the right to fully or partially discontinue, at any time and from time to time, temporarily or permanently, any of the Beta Services with or without notice to you. You agree that D-Tools will not be liable to you or to any third party for any harm related to, arising out of, or caused by the modification, suspension or discontinuance of any of the Beta Services for any reason.

Modification of Terms of Service

We may modify the Terms upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes to the Terms that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing D-Tools notice by email within 30 days of being notified of the availability of the modified Terms if the Terms are modified in a manner that substantially affects your rights in connection with use of the Services. Your continued use of the Service after the effective date of any change to the Terms will be deemed to be your agreement to the modified Terms.

User Sign up Obligations

You need to sign up for a user account by providing all required information in order to access or use the Services. If you represent an organization and wish to use the Services for corporate internal use, we recommend that you, and all other users from your organization, sign up for user accounts by providing your corporate contact information. In particular, we recommend that you use your corporate email address. You agree to: a) provide true, accurate, current and complete information about yourself as prompted by the sign-up process; and b) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if D-Tools has reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, D-Tools may terminate your user account and refuse current or future use of any or all of the Services.

Personal Information and Privacy

Personal information you provide to D-Tools through the Service is governed by D-Tools Privacy Policy https://www.d-tools.com/privacy. Your election to use the Service indicates your acceptance of the terms of the D-Tools Privacy Policy. You are responsible for maintaining confidentiality of your username, password and other sensitive information. You are responsible for all activities that occur in your user account and you agree to inform us immediately of any unauthorized use of your user account by email to cloudsupport [at] d-tools.com or by calling us on any of the numbers listed on https://www.d-tools.com/about. We are not responsible for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your user account, or otherwise.

Communications from D-Tools

The Service may include certain communications from D-Tools, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.

Restrictions on Use

In addition to all other terms and conditions of this Agreement, you shall not:

1. 1.transfer the Services or otherwise make it available to any third party;
2. 2.provide any service based on the Services without prior written permission;
3. 3.use the third party links to sites without agreeing to their website terms & conditions;
4. 4.post links to third party sites or use their logo, company name, etc. without their prior written permission;
5. 5.publish any personal or confidential information belonging to any person or entity without obtaining consent from such person or entity;
6. 6.use the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, resource of D-Tools;
7. 7.violate any applicable local, state, national or international law; and
8. 8.create a false identity to mislead any person as to the identity or origin of any communication.

Trademark

“D-Tools,” the D-Tools logo, the names of individual Services and their logos are trademarks of D-Tools, Inc. You agree not to display or use, in any manner, the D-Tools trademarks, without D-Tools’ prior permission.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. D-TOOLS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. D-TOOLS MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. USE OF ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE TELEPHONE, WIRELESS DEVICE OR DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM D-TOOLS, ITS EMPLOYEES OR REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

Limitation of Liability

YOU AGREE THAT D-TOOLS SHALL, IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF D-TOOLS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL D-TOOLS’ ENTIRE LIABILITY TO YOU IN RESPECT OF ANY SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED THE FEES PAID BY YOU TOWARDS SUCH SERVICE.

Indemnification

You agree to indemnify and hold harmless D-Tools, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney's fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party's rights, in violation of any law, in violations of any provisions of the Terms, or any other claim related to your use of the Services, except where such use is authorized by D-Tools.

Arbitration

Any controversy or claim arising out of or relating to the Terms shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The decision of the arbitrator shall be final and unappealable. The arbitration shall be conducted in the State of Georgia and be governed by the laws of Delaware and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Notwithstanding anything to the contrary, D-Tools may at any time seek injunctions or other forms of equitable relief from any court of competent jurisdiction.

Suspension and Termination

We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity or requests by law enforcement or other government agencies. Objections to suspension or disabling of user accounts should be made to legal [at] d-tools.com within thirty days of being notified about the suspension. We may terminate a suspended or disabled user account after thirty days. We will also terminate your user account on your request.

In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Terms and to terminate your access to any Beta Service in case of unexpected technical issues or discontinuation of the Beta Service. You have the right to terminate your user account if D-Tools breaches its obligations under these Terms and in such event, you will be entitled to prorated refund of any prepaid fees. Termination of user account will include denial of access to all Services, deletion of information in your user account such as your email address and password, and deletion of all data in your user account.

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END OF TERMS OF SERVICE

If you have any questions or concerns regarding this Agreement, please contact us at legal [at] d-tools.com.