Customer Success Story: D-Tools SI Helps Modern System Concepts Achieve 28 Years of Success
Modern System Concepts, a Houston-based systems integrator with over 28 years of experience and $5 million in annual revenue, attributes its sustained success and efficient project management—including proposal creation, drawing integration with AutoCAD and Visio, and repeatable processes like cloning and templating projects—to the continuous innovation and comprehensive capabilities of the D-Tools System Integrator software platform.
For nearly three decades, Modern System Concepts has been a trusted name in Houston’s systems integration industry. At the center of that success story is D-Tools System Integrator (SI), a software platform that has grown alongside the business.
“Ironically, we’ve been using D-Tools for 28 years… the same amount of time we’ve been in business,” says Mark Popkowski, owner of Modern System Concepts. “I found a really good product that I thought could grow with my company. I’ve probably done thousands of proposals with it, and I actually attribute D-Tools to why my company is successful.”
Today, Modern System Concepts has expanded to more than 20 employees and over $5 million in annual revenue. The company designs and installs complex systems ranging from audio/video and security to commercial integration and IT networking. Popkowski says D-Tools SI is the backbone for every system they deliver.
“I’m able to use D-Tools for every project we work on,” he explains. “It keeps everything organized, from proposals and drawings to project management and documentation.”
Drawing Integration Enables Repeatable Processes
Among the many capabilities of D-Tools SI, one feature stands out for Popkowski: the integration with AutoCAD and Visio.
“You can create your products, then drag these into the drawings while you’re building your proposal. You’re doing both at the same time, which saves an incredible amount of time.”
Popkowski also credits D-Tools’ continuous innovation and support for helping his company stay competitive. “It continues to evolve as the industry evolves,” he says.
Even though the system was built in 1998, they keep developing it and making it better. I went to a training a few months ago and learned new things I’d never used. Their customer service is excellent.
— Mark Popkowski, Modern System Concepts
One of the biggest game-changers for his business has been the ability to clone and template projects.
“I designed a very involved fire system that took me eight hours. Because of D-Tools, my salespeople can now duplicate that project in 15 minutes. That’s an incredible return on time,” he says.
For Popkowski, D-Tools isn’t just a software platform, it’s a partner in growth.
“If you’re looking for proposal-generation software, D-Tools is just awesome,” he says. “I found it in 1998, and it’s been a key part of my company’s success ever since. They were one of the first to offer proposal software, and they just keep getting better. If you’re serious about integration and efficiency, definitely look at D-Tools.”
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